How KejaYetu handles personal data.
This notice explains the information KejaYetu receives when you use the marketplace, why it is used and the choices available to you.
Information we may collect
- Account details such as name, email, phone/WhatsApp number and, for agents, agency or business name.
- Property listing information, photos, videos, prices, locations and contact details submitted for advertising.
- Mover profile and move-request information supplied by movers and house seekers.
- Messages sent through support forms and basic operational/security logs needed to protect the service.
- Browser storage used to keep you signed in and remember limited account/session state on your device.
- House-hunting preferences you enter into KejaYetu AI, such as target area, budget, move date and priorities.
Why we use it
We use submitted information to provide accounts, publish and moderate listings, connect house seekers with agents or movers, calculate planning estimates, respond to support requests, prevent fraud and abuse, and improve the reliability of the marketplace.
Public information
Some listing and mover information is intentionally public so customers can contact the advertiser. Do not upload private documents, ID numbers, bank details or information you do not want displayed publicly.
AI and service providers
KejaYetu may use service providers for hosting, email delivery and AI features. Only information reasonably needed for the requested feature should be sent to those providers. AI outputs and mover-cost estimates are planning aids and may be inaccurate.
Retention and security
We keep information only as long as reasonably needed for the service, safety, dispute handling and legal obligations. We use access controls, hashed passwords, short-lived admin codes and other technical safeguards, but no internet service can guarantee absolute security.
Your rights
Depending on applicable Kenyan data-protection law, you may ask to access, correct, object to processing of, or request deletion of personal data we hold about you. Use the Contact page and identify the account or listing concerned.
Children
KejaYetu accounts and property advertising are intended for adults. Do not submit a child’s personal information unless you have lawful authority and it is genuinely necessary.
Changes
We may update this notice as the service develops. Material changes should be reflected on this page.
Use the Contact page and choose Privacy or data request. Do not send passwords, PINs, ID scans or banking credentials through the form.